We provide leadership in the mission-critical healthcare marketplace, designing, developing, implementing, and supporting EHR automation to deliver software for life. Committed to lasting relationships and long-term success, Harris means solutions you can count on.
Mark has worked in healthcare and human services for more than 35 years as a consultant, software engineer, business analyst, and systems analyst. He has been Executive Vice President of Harris Coordinated Care Solutions since 2015. As EVP, Mark is responsible for the overall strategic and operational direction of the business, including sales, product development, professional services, and customer support.
Prior to joining Harris, he was an owner and Executive Vice President at Mitchell & McCormick, Inc., developer of the Visual HealthNet suite, including Electronic Health Record, Practice Management, and ERP solutions designed for all manner of public health and human services. Mark joined Harris when it acquired Mitchell & McCormick. In his various roles, he has participated in the implementation of more than 200 EHR and ERP systems.
Zack has been helping healthcare organizations improve their operations for 20 years. A statistician by education, he began his career working alongside physician and nurse leaders in clinical pathway development for a California hospital system. Zack’s oversight then expanded into regulatory compliance for Medicare and accrediting organizations such as the Joint Commission. He was also part of a group that built and opened a new hospital in Texas, extending his expertise to include the business office, medical records, and information technology management.
With the emergence of Meaningful Use in 2010, Zack made the move from hospital executive to the electronic health records industry, where he helped lead the deployment and support of a newly-developed, SaaS-based EHR system. Zack ultimately came to Harris Coordinated Care Solutions through an acquisition of the hospital financial software applications previously owned by NextGen Healthcare. His passion for performance improvement and team development contribute to the strength and continued growth of our support and services teams at Harris.
Freda has responsibility for the Professional Services organization and the Project Ownership team. She is a hands-on senior leader with a successful track record of P&L accountability, building multi-faceted teams and processes, and deploying Harris EHR and RCM technologies. Offering more than 20 years of experience, she directs project/program managers, holds multi-region revenue responsibility, and provides oversight for often large-scale, multi-product Harris software implementations.
Along with Mark, Freda joined Harris Coordinated Care Solutions as part of the Mitchell & McCormick acquisition. Previously, she worked extensively on electronic third-party patient billing systems, and in the areas of statistical and state reporting – first as an analyst with research and development, and later as the Director of Customer Service for Visual HealthNet Public Health EHR and Accounting/ERP solutions.
A Certified Public Accountant, Freda has a B.S. in Computer Science and a B.B.A. in Accounting from the University of West Georgia.
Keith has more than 20 years of experience working in the information technology and healthcare industries. For the past 10 years, he has been integral to the development, implementation, and support of Harris Coordinated Care Solutions eCCP EHR technology for behavioral and mental health, including as a developer, trainer, sales engineer, product manager, and currently the Vice President of Research & Development.
Previously, Keith held various roles in a range of organizations, from not-for-profit community behavioral health providers to software vendors. Overall, his diverse background combining Healthcare IT with behavioral health organizational and business experience enables him to easily relate to customers and navigate within Harris to help ensure on-time, on-budget solutions delivery with rapid, measurable results.
Keith holds a Bachelor of Science degree from Miami University of Ohio.
Tom is a proven sales and growth leader in the public sector, with not-for-profit organizations, and in the private sector (B2B and B2G). For more than 20 years, he has been working with cross-functional sales, operations, professional services and technical personnel to sell and support EHR, Practice Management and RCM solutions (ASP, Cloud/SaaS and traditional models) primarily in the behavioral and mental health, public health, and population health marketplaces.
As Vice President of Sales & Marketing, Tom leads Harris Coordinated Care Solutions sales and account management, including responsibility for P&L, overall development and execution of sales & marketing strategy, business planning and management, marketing collateral and communications, pre-sales RFP activities and vendor negotiations, post-sales support and SOWs, and trade shows and user groups/user conference planning. He additionally assists with sales due diligence for corporate M&A.
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