We implement our solutions using proven, structured methods built on best practices and consistent with PMBOK, enabling successful EHR EMR and Billing Solution Deployment with rapid, measurable results. Our established methods are guided by Business and Information Technology/Information Resource Management (IT/IRM) Transformation.
IT/IRM reflects a commitment to facilitating effective organizational change management to improve customers’ operational productivity and effectiveness, increase program interoperability, achieve compliance with standards, secure sustainable revenues, and above all improve clinical, operational and financial outcomes.
Engagements are directed by a dedicated Project Manager, backed by knowledgeable and experienced domain experts. Based entirely in the United States, our team includes technical network, system, database administration personnel; R&D including subject matter expertise in HL7 integration and state reporting; medical billing and coding staff; and licensed clinicians in behavioral, mental and public health.
Get an EHR Configured to Best Meet Your Requirements
Harris technical, billing and clinical staff work with clients to conduct comprehensive business/functional analyses of the existing environment, processes and procedures, and workflows. From these findings, we work together to configure the system to best meet your requirements. Such configuration is performed as part of the initial system implementation. Platform Agility enables our solutions to be configured and reconfigured with or without assistance from Harris. NO programming needed.
Implement Secure and Compliant EHR Integration
In system integration, we review existing information mapping, if any, and then create documentation to illustrate the nature of interfacing. Subsequently, our team designs, develops, tests and implements interfaces using a standards-based, validation approach to integration. Re-using existing EHR EMR and Billing Solution Interfaces additionally allows us to pass on savings in time and money to our customers.
Work with an Experienced Health Care Data Migration Partner
We have extensive experience migrating client data from a variety of legacy systems. Regardless of the source system, data migration is necessarily a joint effort, broadly including: extraction, evaluation, scrubbing if needed, mapping, transformation, reconciliation, and repeated loading to (re)test, re(validate) for subsequent Production data load.
Select From Our Flexible EHR Training Options
As with all things Harris, training is flexible, providing options for pre-implementation onsite training, Web-based training and train-the-train training as well as ongoing or refresher, Post-Implementation Training. Well-experienced in change management, our team uses a role-based training technique and applies users’ existing knowledge to our solutions to achieve maximum buy-in.
Receive a Full Range of EHR Support From the USA
Harris offers all manner of solution maintenance and support, including Help Desk, Web-based issue reporting and tracking, secure remote, and onsite support as well as 24×7 availability. Whether calling, emailing or submitting a ticket via the Internet, all support requests are handled by our staff in the United States. We additionally provide upgrades/updates/patches and attend, host and sponsor User Conferences and Webinars.
Save Time and Money in Optional EHR Customization
From the onset, Harris solutions are Highly Configurable – NO programming needed. We also support customization, including planned upgrades as well as customer-requested and market-driven enhancements. A mature R&D organization, our team evaluates requests through our Change Control Board, documents work for customer sign-off and performs full life cycle development using an Agile/Scrum methodology.