Public & Community Health EHR

public health iconOne size does NOT fit all. Never refurbished or repurposed, our Visual HealthNet EHR is a commercial-off-the-shelf yet highly configurable, HIPAA-compliant, ONC-ACB certified solution built specifically for public health.

Whether for direct delivery of health care, community screening and surveillance, or monitoring and oversight, Visual HealthNet equips Public Health Organizations for today and paves the way for tomorrow.

Benefit From the ONC-ACB Certified EHR Tailored Just for Public Health

There’s a perception that all electronic health record software offers basically the same capabilities. Visual HealthNet breaks the mold. Beginning with a powerful Master Patient Index, VHN provides fast, accurate and continuous client and patient identity management across integrated components. Unique components, built just for public health.

Public Health EHR Capabilities

VHN Intake & Registration

VHN provides robust yet flexible patient searching using a variety and combination of criteria, taking into account patient history. Subsequently, VHN supports extensive patient data capture, as well as informed consent and disclosure forms with electronic signatures and import of electronic files, such as existing clinical summary or x-rays.

VHN Eligibility & Financial Management

VHN enables clinic staff to capture and maintain patient insurance or coverage details, whether for private insurance or benefits programs like Medicaid/Medicare or WIC, including features for capture of income, whether WIC eligible, display of eligibility scales used in fee calculation, and payer ranking for split-billing.

VHN Screening & Assessment

VHN supports patient review and capture of allergies, vitals, medication history, reported problems, etc.; clinical encounter management through a simple, configurable workflow, e.g., for child health check, pregnancy test, TB treatment, etc.; diagnosis from ICD/SNOMED codes; signed documentation (e.g. e-charts, care plans, progress notes); and patient education.

VHN Medication Review & e-Prescription

VHN provides comprehensive review of active patient medications regardless of the medications source, in addition to supporting optional e-Prescription through DrFirst Rcopia with real-time update to the EHR, including contraindication warnings, drug monographs and patient instructions using First Databank drug information.

VHN Appointment Scheduling

VHN provides a virtual waiting room for query and display of patient encounters along with support for individual and group patient scheduling, one-time and recurring appointments, overflow appointments, block service scheduling, scheduling for the first available appointment slot, wait listing for future appointments, rescheduling and cancellation. The system also generates and prints provider schedules and patient reminders.

VHN Referral Management

VHN provides documentation of internal referrals, e.g., between public health clinics; external to internal referrals, as might be the case from a physician outside of the organization; and internal to external referrals, wherein a clinic may make a referral to an outside care provider. Subsequently, the system supports monitoring and outcome tracking across all sources, and generation and printing of referral reports.

VHN Clinical & Progress Notes

VHN enables clinic staff to capture, display and maintain encounter, clinical, case management, referral and other such progress notes through a simple word processing interface, with formatting options sure to be familiar to users of Microsoft Word, and including built-in spellcheck with medical terminology and drug name dictionaries. Notes searching and amendment are also supported.

VHN Labs Management

VHN supports lab test ordering and results posting, whether the lab is internal or external, including posting results manually or automatically through optional, bi-directional Lab Interfacing with state and leading private laboratories. Through VHN, clinic staff can collect specimens, generate requisitions, order one-time/recurring lab tests, direct test results to providers for review and graph results.

VHN Pharmacy Program

VHN supports drug inventory management, including real-time inventory adjustments as administration or dispensing takes place. Designed for public health pharmacies, VHN captures extensive drug detail, supports optional interfacing to First Databank, triggers warnings based on NDC, enables fast refills and transfers between programs or to a VFC physician, and prints labels for patients as well as inventory reports.

VHN Claims Management & Billing

VHN triggers service billing as clinical data is captured into the system and auto-adjusts amounts due based on eligibility and sliding fees. The system supports patient self-pay, Claims Clearinghouses, payment posting, adjustment, refund, hold and void, as well as review and denial management. Our solution also generates and prints patient statements, receipts, Medicare/Medicaid/insurance HCFA forms and billing reports.

VHN Workflow Management

VHN features are built-in, yet configurable, supporting clinical workflows for directed encounter management using fillable forms as well as task lists, alerts and notifications. Similarly, alerts flag patient records to inform staff of unique messages or special needs, including configurable alert messages, access control options, and capability to set alert importance with color-coded indicators.

VHN Clinical Document Architecture

VHN Consolidated Clinical Document Architecture enables public health clinics to receive and incorporate patients’ Clinical Summary documentation as securely transmitted by health care providers through Kno2 Clinical Document Exchange. Supporting Meaningful Use, the system accepts CDA/CCD files and automatically translates them into human-readable format for review and problem resolution of duplicate, missing or questionable data.

VHN Time & Activity Management

VHN is designed for clinic as well as community or home visit service tracking and monitoring, covering services such as patient phone calls, classes or individual counseling, Children First follow-ups, environmental lead investigations, school or day care visits, attendance at health fairs, etc. The system also supports optional mileage tracking for reimbursement, and generates and prints reports.

VHN Staff Program Management

VHN supports public health entity requirements to capture and maintain employee information, including clinic staff credentialing and training. The HR module enables data import of personnel records for fast start-up with automated data population. For data sharing, VHN also supports regular import of updated personnel files as well as export of staff information and HR reporting.

Public Health EHR Capabilities

VHN Cancer Case Management

VHN is designed to support Breast and Cervical Cancer program enrollment for Women’s Health as well as case management and outcomes monitoring. Following registration and intake, VHN provides BCC-clinical workflow with fillable forms. The system also ties procedures through CPT coding to funding sources, manages patient benefits/payments, and generates and prints reports.

VHN Dental Program

VHN supports unique patient screening, dental services and billing for public health dental clinics. Program features support capture of dental visits for Medicaid/CMO-eligible patients, including intake and eligibility information, appointments, preventative and other dental services provided, follow-up care, dental fee collection and patient receipts, letters, etc. as well as billing.

VHN Health Education Classes

VHN enables public health providers to design and build child birth, WIC nutrition, parenting and other such educational classroom opportunities for their community, including class date/time schedules, attendee limits and student enrollment. The system also supports related alerts, enables staff to take attendance, and generates billing based on service codes.

VHN HIV Testing Program

VHN HIV Testing program management supports HIV testing, treatment and monitoring in the community. From encounter management, the system provides a simple, configurable HIV-related workflow for risk factors, prior tests, specimen collections and labs, referrals, etc. After the initial encounter, clinic staff can update lab test results and manage follow-up activities. For statistical analysis, VHN also provides HIV test screening and other reports.

VHN Immunization Program

VHN Immunization Program management supports VFC as well as adults. The system enables providers to review/correct immunization history, generate consent forms with electronic signatures, capture new immunizations and refusals, alert to VAERS, and print certificates and VIS. VHN also adjusts inventory levels and generates billing in real-time. Optional interfacing with State Registries is too supported.

VHN Personal Care Services

VHN is designed to manage and bill Home Health Care Services for eligible Medicaid beneficiaries. With VHN, clinic staff can bill for personal care assessment without enrolling the patient, as well as enroll eligible patients in personal care. The system also supports monitoring of personal care providers, Medicaid billing from case monitoring records, and generation and printing of reports.

VHN School Vision and Hearing Screening

VHN supports automation of vision, color and hearing screening records for district School Children, beginning with optional data import of student records (manual data capture and maintenance also supported). The system then enables providers to capture screening results, print letters for parents, record follow-up exams, etc.

VHN STD Screening

VHN STD Screening program management provides an STD clinical workflow with simple fillable forms, covering patient intake and registration, encounter details (reasons for the visit, assessment of symptoms, history of sexual activity, special considerations like substance abuse, previous STDs if any, contraceptive use, etc.), and also service and appointment activities, as well as educational information.

VHN TB Program

VHN TB Program management supports U.S. CDC TB testing and treatment requirements. The system enables staff to record the administration of TB skin tests, provides streamlined workflow for rapid response to positive results, and allows providers to monitor patients over time. Related features support DOT/DOPT, update to dosages/medications, billing generation, radiology orders/x-rays, patient contacts, etc.

VHN WIC Program

VHN enables support for state-specific WIC requirements. This may include applicable record creation for secure data submission with monitoring of data transfer status through simple color-coded indicators and reconciliation of communications errors in real-time. Related features support program voucher management. Such advanced WIC Management is available on a state-by-state basis.

Standard EHR Capabilities

Public Health EHR Capabilities

VHN Intake & Registration

VHN provides robust yet flexible patient searching using a variety and combination of criteria, taking into account patient history. Subsequently, VHN supports extensive patient data capture, as well as informed consent and disclosure forms with electronic signatures and import of electronic files, such as existing clinical summary or x-rays.

VHN Eligibility & Financial Management

VHN enables clinic staff to capture and maintain patient insurance or coverage details, whether for private insurance or benefits programs like Medicaid/Medicare or WIC, including features for capture of income, whether WIC eligible, display of eligibility scales used in fee calculation, and payer ranking for split-billing.

VHN Screening & Assessment

VHN supports patient review and capture of allergies, vitals, medication history, reported problems, etc.; clinical encounter management through a simple, configurable workflow, e.g., for child health check, pregnancy test, TB treatment, etc.; diagnosis from ICD/SNOMED codes; signed documentation (e.g. e-charts, care plans, progress notes); and patient education.

VHN Medication Review & e-Prescription

VHN provides comprehensive review of active patient medications regardless of the medications source, in addition to supporting optional e-Prescription through DrFirst Rcopia with real-time update to the EHR, including contraindication warnings, drug monographs and patient instructions using First Databank drug information.

VHN Appointment Scheduling

VHN provides a virtual waiting room for query and display of patient encounters along with support for individual and group patient scheduling, one-time and recurring appointments, overflow appointments, block service scheduling, scheduling for the first available appointment slot, wait listing for future appointments, rescheduling and cancellation. The system also generates and prints provider schedules and patient reminders.

VHN Referral Management

VHN provides documentation of internal referrals, e.g., between public health clinics; external to internal referrals, as might be the case from a physician outside of the organization; and internal to external referrals, wherein a clinic may make a referral to an outside care provider. Subsequently, the system supports monitoring and outcome tracking across all sources, and generation and printing of referral reports.

VHN Clinical & Progress Notes

VHN enables clinic staff to capture, display and maintain encounter, clinical, case management, referral and other such progress notes through a simple word processing interface, with formatting options sure to be familiar to users of Microsoft Word, and including built-in spellcheck with medical terminology and drug name dictionaries. Notes searching and amendment are also supported.

VHN Labs Management

VHN supports lab test ordering and results posting, whether the lab is internal or external, including posting results manually or automatically through optional, bi-directional Lab Interfacing with state and leading private laboratories. Through VHN, clinic staff can collect specimens, generate requisitions, order one-time/recurring lab tests, direct test results to providers for review and graph results.

VHN Pharmacy Program

VHN supports drug inventory management, including real-time inventory adjustments as administration or dispensing takes place. Designed for public health pharmacies, VHN captures extensive drug detail, supports optional interfacing to First Databank, triggers warnings based on NDC, enables fast refills and transfers between programs or to a VFC physician, and prints labels for patients as well as inventory reports.

VHN Claims Management & Billing

VHN triggers service billing as clinical data is captured into the system and auto-adjusts amounts due based on eligibility and sliding fees. The system supports patient self-pay, Claims Clearinghouses, payment posting, adjustment, refund, hold and void, as well as review and denial management. Our solution also generates and prints patient statements, receipts, Medicare/Medicaid/insurance HCFA forms and billing reports.

VHN Workflow Management

VHN features are built-in, yet configurable, supporting clinical workflows for directed encounter management using fillable forms as well as task lists, alerts and notifications. Similarly, alerts flag patient records to inform staff of unique messages or special needs, including configurable alert messages, access control options, and capability to set alert importance with color-coded indicators.

VHN Clinical Document Architecture

VHN Consolidated Clinical Document Architecture enables public health clinics to receive and incorporate patients’ Clinical Summary documentation as securely transmitted by health care providers through Kno2 Clinical Document Exchange. Supporting Meaningful Use, the system accepts CDA/CCD files and automatically translates them into human-readable format for review and problem resolution of duplicate, missing or questionable data.

VHN Time & Activity Management

VHN is designed for clinic as well as community or home visit service tracking and monitoring, covering services such as patient phone calls, classes or individual counseling, Children First follow-ups, environmental lead investigations, school or day care visits, attendance at health fairs, etc. The system also supports optional mileage tracking for reimbursement, and generates and prints reports.

VHN Staff Program Management

VHN supports public health entity requirements to capture and maintain employee information, including clinic staff credentialing and training. The HR module enables data import of personnel records for fast start-up with automated data population. For data sharing, VHN also supports regular import of updated personnel files as well as export of staff information and HR reporting.

Public Health Components

Public Health EHR Capabilities

VHN Cancer Case Management

VHN is designed to support Breast and Cervical Cancer program enrollment for Women’s Health as well as case management and outcomes monitoring. Following registration and intake, VHN provides BCC-clinical workflow with fillable forms. The system also ties procedures through CPT coding to funding sources, manages patient benefits/payments, and generates and prints reports.

VHN Dental Program

VHN supports unique patient screening, dental services and billing for public health dental clinics. Program features support capture of dental visits for Medicaid/CMO-eligible patients, including intake and eligibility information, appointments, preventative and other dental services provided, follow-up care, dental fee collection and patient receipts, letters, etc. as well as billing.

VHN Health Education Classes

VHN enables public health providers to design and build child birth, WIC nutrition, parenting and other such educational classroom opportunities for their community, including class date/time schedules, attendee limits and student enrollment. The system also supports related alerts, enables staff to take attendance, and generates billing based on service codes.

VHN HIV Testing Program

VHN HIV Testing program management supports HIV testing, treatment and monitoring in the community. From encounter management, the system provides a simple, configurable HIV-related workflow for risk factors, prior tests, specimen collections and labs, referrals, etc. After the initial encounter, clinic staff can update lab test results and manage follow-up activities. For statistical analysis, VHN also provides HIV test screening and other reports.

VHN Immunization Program

VHN Immunization Program management supports VFC as well as adults. The system enables providers to review/correct immunization history, generate consent forms with electronic signatures, capture new immunizations and refusals, alert to VAERS, and print certificates and VIS. VHN also adjusts inventory levels and generates billing in real-time. Optional interfacing with State Registries is too supported.

VHN Personal Care Services

VHN is designed to manage and bill Home Health Care Services for eligible Medicaid beneficiaries. With VHN, clinic staff can bill for personal care assessment without enrolling the patient, as well as enroll eligible patients in personal care. The system also supports monitoring of personal care providers, Medicaid billing from case monitoring records, and generation and printing of reports.

VHN School Vision and Hearing Screening

VHN supports automation of vision, color and hearing screening records for district School Children, beginning with optional data import of student records (manual data capture and maintenance also supported). The system then enables providers to capture screening results, print letters for parents, record follow-up exams, etc.

VHN STD Screening

VHN STD Screening program management provides an STD clinical workflow with simple fillable forms, covering patient intake and registration, encounter details (reasons for the visit, assessment of symptoms, history of sexual activity, special considerations like substance abuse, previous STDs if any, contraceptive use, etc.), and also service and appointment activities, as well as educational information.

VHN TB Program

VHN TB Program management supports U.S. CDC TB testing and treatment requirements. The system enables staff to record the administration of TB skin tests, provides streamlined workflow for rapid response to positive results, and allows providers to monitor patients over time. Related features support DOT/DOPT, update to dosages/medications, billing generation, radiology orders/x-rays, patient contacts, etc.

VHN WIC Program

VHN enables support for state-specific WIC requirements. This may include applicable record creation for secure data submission with monitoring of data transfer status through simple color-coded indicators and reconciliation of communications errors in real-time. Related features support program voucher management. Such advanced WIC Management is available on a state-by-state basis.