Behavioral & Mental Health EHR

Harris provides targeted, feature-rich and robust EHR EMR solutions with Billing, including the Coordinated Care Platform and Epitomax. Both ONC-ACB certified and designed just for Behavioral and Mental Health, CCP and Epitomax help providers improve care quality and outcomes, eliminate duplicative services, reduce administrative overhead, and increase financial accountability. CCP and Epitomax are Web-based and recommended for Cloud/SaaS deployment with Secure Hosting.

Connect, Coordinate, Collaborate Care for Increased Clinical and Financial Outcomes with the Coordinated Care Platform EHRBehavioral and Mental Health icon

Developed to support a larger user base with perhaps more complex needs, the highly-configurable CCP EHR provides a 360° view for true care coordination and collaboration among clinicians, organizations and the people they serve, enabling behavioral and mental health providers to tailor care to the individual, better coordinate services and ensure program compliance, while also maximizing sustainable revenue.

Advance Quality Care and Drive Positive Outcomes for Your Clients and Your Organization with the Epitomax EHR

Targeted more to small- and medium-scale organizations, Epitomax seamlessly combines electronic health records, practice management and billing in a single enterprise database system at a lower total cost of ownership. A perhaps more out-of-the-box yet still configurable solution, the Meaningful Use 3 certified Epitomax EHR is too designed to enhance the efficiency and quality of behavioral and mental health care, emphasizing but not limited to Substance Abuse and Addictions Treatment.

CCP EHR Capabilities

CCP Registration & Intake

CCP provides a secure, HIPAA-compliant and configurable client or patient profile for capture and maintenance of personal information, diagnoses (e.g., from DSM-5, ICD-10, SNOMED-CT, etc.), allergies, clinical measures such as vital signs as well as pain scales and other point of care testing, special needs (e.g., disabilities, substance abuse, etc.), family or other care team connections, etc.

CCP Referral Management

CCP enables providers to manage referrals inside and outside of the episode of care; triggers referral notifications or alerts to responsible providers; supports follow-up task assignment; populates interactive Referral Dashboards; and enables staff to match external providers to client or patient needs, including taking into account factors such as distance of travel.

CCP Financial Management

CCP allows front office staff to capture client or patient financial information, e.g., income, expenses and liabilities for calculation of adjusted gross income for eligibility/sliding fees; supports public and private payers as well as self-pay; captures insurance detail; supports payer ranking for split-billing (e.g., first bill private insurance, then Medicare, etc.); and interfaces with the billing back-end for claims.

CCP Admissions & Bed Management

CCP enables care staff to find inpatient or other beds (e.g., foster care, shelter, etc.), taking into account an individual’s gender, age range, program needs, etc.; supports bed admissions, discharges, transfers including scheduling and wait listing; manages automated or manual bed census; and supports HL7 ADT data exchange with interfacing.

CCP Clinical Assessments

CCP provides a wide range of built-in yet configurable screening and assessment forms (e.g., ANSA, AUDIT, CANS, C-SSRS, GAD-7, PAQ and others); calculates client or patient scores as appropriate to each form; supports electronic signature capture from one of more signatories; and enables end-users to create new or clone existing forms to configure local screening and assessment tools.

CCP Appointment Scheduling

CCP provides a simple online calendar interface for scheduling and managing individual and group appointments, in and outside your care facilities, including features for the management of provider credential validation, block/hold times, group appointments (e.g., for therapy), client or patient no-shows and cancellations, rescheduling, recurring appointments, check-in and service recording.

CCP Care Planning

CCP supports the “Golden Thread” between an individual’s assessments, treatment plans and progress notes; provides Clinical Libraries (e.g., Wiley’s, etc.) to quickly create and automatically populate Care Plans from components; supports addition of services/packages of services; triggers tasks on system Dashboards; enables review and progress note recording; and captures electronic signatures.

CCP Services Management

CCP augments client or patient treatment plans, enabling clinicians to add planned and unplanned services individually or all at once for a group; captures clinical documentation to add group or individual progress notes taking into account Care Plan or template components, e.g., DAP, SOAP, etc.; supports Meaningful Use and optional Health Information Exchange; captures electronic signatures and triggers billing.

CCP Clinical Decision Support

CCP supports Meaningful Use, enabling provider configuration through a guided interface to create alerts or reminders to consider an action based on established criteria, e.g., the finding of “high risk” in narrative text, etc.; then triggering real-time alerts and also populating Dashboards with provider tasks as well recording provider actions and triggering unique workflows.

CCP Computerized Provider Order Entry

CCP provides ancillary provider ordering with electronic signatures, e.g., for medications (in and out of formulary), infusions, etc., including stat, now and PRN orders; enables integration with First Databank (FDB) for triggered duplicative, interaction and other warnings; and allows e-Prescription, securely transmitting orders to an integrated pharmacy.

CCP e-Prescription

CCP, integrated with FDB well as DrFirst Rcopia, provides fast, efficient and safe e-Prescription of medications; real-time validations for checking against allergies and current medications to trigger drug route, dosages, drug-drug, drug-allergy, drug-disease and other warnings; and supports Electronic Medication Administration to help ensure the right drug is administered to the right patient, in the right dose, by the right route, and at the right time.

CCP Lab Management

CCP provides online lab ordering through CPOE to record the nature, reason, related diagnoses, special instructions, etc. and electronically transmit the lab order with integration either through the Emdeon Clinician clearinghouse for communications with many labs, or through one-to-one lab interfacing with a leading national lab (e.g., LabCorp, Quest Diagnostics, etc.), or even with a government lab; additional features include results review, graphing and posting, and triggered workflows.

CCP Incident Management

CCP enables caregiver staff to capture the details of adverse incidents involving clients or patients, such as episodes of abuse, elopement, falls, etc., including incident detail, investigative notes, attachments (for instance, to associate photos of any injuries); and enables triggered alerts and workflows, supporting unique processes and procedures.

CCP Patient Portal

CCP provides clients or their designees (e.g., guardians, parents) with secure, 24-hour online access to personal health information in CDA/CCDA format with such detail as patient information, medical history, lab results, immunizations, etc. Additional Portal capabilities also support features such as account management and secure messaging.

CCP Foster Care Parents Portal

CCP enables foster parents or guardians to manage and track program tasks and requirements like paperwork/training pending; review placements (including each child’s allergies, disabilities, etc.); and electronically capture and sign notes and observations, as might be needed for medications administration or refusal, with automatic update of applicable data in the EHR.

CCP Managed Service Portal

CCP allows authorized external users, such as community contracted health care providers, to search for and assign referrals (including built-in validations to ensure the proposed caregiver is credentialed to provide the service) as well as access and manage referrals and client information, record professional services, review tasks, and generate related reports.

CCP Billing

CCP passes data from the EHR to back-end Billing, enabling review of provider services along with automated reconciliation against contract rules to identify optimal payer(s); supports real-time error correction; scrubs claims against payer rules; submits claims securely (HIPAA 5010, CMS 1500, UB-04 and EDI) including support for Claims Clearinghouses and ERAs/EOBs; manages payments and adjustments; and automates claims statements.

CCP Document Management

CCP supports inline document attachment, e.g., to add an external provider report, etc., as well as scanned document association. Our solution stores physical paper license/ID and insurance cards, consent forms, etc. as scanned electronic files, along with the documentation created throughout the continuum of care, keeping data available in one secure location for provider review. Advanced Document Management capabilities additionally include file organization, OCR, searching and editing.

CCP Data Sharing

CCP supports Clinical Document Architecture/Continuity of Care Documentation for standards compliant health care data exchange, including capability to send, process, receive CDA/CCDA from external providers through the leading Kno2 Clinical Document Exchange using either health care-compliant APIs or through Kno2’s cloud-based Provider Portal.

Epitomax EHR Capabilities

Epitomax Admissions

Epitomax enables users to query patient records using a variety and combination of search criteria, including support for wildcards, then returning contact information, alerts, episode history, appointments, etc. The system also provides fast and easy admissions with support for patient data capture (even from scanned driver’s license or insurance card); program, room, commitment and other information; and related reporting including census accounting.

Epitomax Referral Management

Epitomax supports referral documentation, whether the source is an organization or individual (e.g., crisis intervention center, friend, hospital, physician, rehab facility, social worker, etc.), with the referral’s identifying and contact information, along with instances of contact including reported patient problems like substance abuse, as well as related detail like electronic/scanned documents received from a referral source.

Epitomax Payor & Authorization Management

Epitomax clinical and financial management provides payor maintenance for public and private payors as well as self-pay, including payor ranking, detailed plan and subscriber information, and direct access to account events from the patient record. The system additionally supports payor authorizations, as might be needed for program admission, along with payor case review and appeals management, and related documentation (e.g., authorized service hours report, appeals letter, etc.).

Epitomax Clinical Forms

Epitomax enables providers to quickly capture clinical documentation online, in real-time. The documentation toolset includes industry-leading clinical content, an extensive library of built-in yet configurable electronic forms (e.g., for intake, assessments, consents and authorizations, treatment planning, DAP/SOAP and other progress notes, discharge summaries, etc.) and virtual point-and-click to add configurable common phrases. Additional features support generation of narratives and capability to capture electronic signatures.

Epitomax Appointment Scheduling

Epitomax provides a simple, color-coded calendar interface for patient/group appointment scheduling and management, including support for provider and other validations, capability to search for available appointment slots, side-by-side views of the calendar and provider availability schedules, one-time and recurring appointments, optional double-booking, waitlisting, capture of patient co-pays direct from the calendar, appointment reminder emails or texts, check-in notifications, and generated documentation (e.g., schedules and sign-in sheets, etc.).

Epitomax Medications & e-Prescription

Epitomax enables authorized provider ordering of patient medications for fast, efficient and safe e-Prescription using integrated DrFirst, with support for real-time validations against known patient allergies and other such contraindicators, formularies and preferred pharmacies, patient medication lists (prescribed and OTC), electronic signatures, transmission of prescriptions to integrated pharmacies, medications management and reconciliation, and related reporting (e.g., for Clinical Quality Measures, Meaningful Use 3, etc.).

Epitomax CPOE & Lab Orders

Epitomax supports ancillary provider ordering (e.g., for labs, nursing, radiology, and others including sets of orders). Lab ordering enables authorized providers to record patient labs with the nature of the test (e.g., blood, lipids, UA, etc.), public or private lab, type of specimen, doctor responsible, priority, etc. Additional capabilities include HL7 data upload with interfacing as well as results posting and review, direct links to relevant patient education resources (e.g., from Medline Plus), and related reporting including for CQM and MU3.

Epitomax Services Management

Epitomax allows providers to capture professional services, whether billable or non-billable, then automatically generating claims for billable services and also making data available for optional payroll processing. Effectively a built-in time recording and charging system, Epitomax associates services with providers, activities and the time spent on each task, where, and for which program, group, patient or case along with the service fee or rate. Related service activity analysis and reporting further encourage staff accountability.

Epitomax Clinician Support

Epitomax provides clinicians with Clinician and other Dashboards, supporting custom documentation workflows and due dates to keep providers on task and in compliance with time-driven requirements; automatically generates recurring activities such as routine-care charges and physician rounds; and supports action lists to remind providers of important tasks (e.g., waitlisted patients, signatures needed on records, etc.).

Epitomax Billing & Financial Management

Epitomax provides claims management, including support for data validations and error correction, generating charges from billable services according to CPT/ICD-10 and other pre-set codes, submitting claims to payors or through a Claims Clearinghouse (837 EDI), electronically or manually posting payments and denials (835 EDI, ERAs/EOBs) including for co-pays and self-pay, and handling adjustments and re-submittals. The system also provides AR monitoring and reporting for accountability, and generates forms, invoices, receipts and reports.

Epitomax Document Management

Epitomax enables easy inline document attachment as well as scanned document association to capture and maintain documentation (license/insurance cards, signed consent forms, radiology images, external provider reports, etc.) throughout the episode of care, with Document Management capabilities including file organization, OCR, searching and sorting as well as online viewing and management. Epitomax also supports optional scanning of driver’s license and insurance cards with direct population of demographic data into the system.

Epitomax Clinical Document Architecture

Epitomax supports Clinical Document Architecture/Continuity of Care Documentation for standards compliant health care data exchange, including capability to generate and optionally display CCA/CCDA from services, securely transmit to external providers using DataMotion and DirectProject, make the data available in the Epitomax Patient Portal for the consumer, and receive such files into the system from external providers.

Epitomax Automation & Interactivity

Epitomax leverages the latest technology for secure Web-based and Mobile EHR and billing with maximum possible automation for increased speed and reduced error. This includes provider option to capture and populate data direct from scanned patient driver’s license or insurance card as well as patient capability to login through a Patient Portal to manage their appointments, make credit card payments, inquire as to their own balance history, sign forms electronically, and manage their user account.

CCP EHR Capabilities

CCP EHR Capabilities

CCP Registration & Intake

CCP provides a secure, HIPAA-compliant and configurable client or patient profile for capture and maintenance of personal information, diagnoses (e.g., from DSM-5, ICD-10, SNOMED-CT, etc.), allergies, clinical measures such as vital signs as well as pain scales and other point of care testing, special needs (e.g., disabilities, substance abuse, etc.), family or other care team connections, etc.

CCP Referral Management

CCP enables providers to manage referrals inside and outside of the episode of care; triggers referral notifications or alerts to responsible providers; supports follow-up task assignment; populates interactive Referral Dashboards; and enables staff to match external providers to client or patient needs, including taking into account factors such as distance of travel.

CCP Financial Management

CCP allows front office staff to capture client or patient financial information, e.g., income, expenses and liabilities for calculation of adjusted gross income for eligibility/sliding fees; supports public and private payers as well as self-pay; captures insurance detail; supports payer ranking for split-billing (e.g., first bill private insurance, then Medicare, etc.); and interfaces with the billing back-end for claims.

CCP Admissions & Bed Management

CCP enables care staff to find inpatient or other beds (e.g., foster care, shelter, etc.), taking into account an individual’s gender, age range, program needs, etc.; supports bed admissions, discharges, transfers including scheduling and wait listing; manages automated or manual bed census; and supports HL7 ADT data exchange with interfacing.

CCP Clinical Assessments

CCP provides a wide range of built-in yet configurable screening and assessment forms (e.g., ANSA, AUDIT, CANS, C-SSRS, GAD-7, PAQ and others); calculates client or patient scores as appropriate to each form; supports electronic signature capture from one of more signatories; and enables end-users to create new or clone existing forms to configure local screening and assessment tools.

CCP Appointment Scheduling

CCP provides a simple online calendar interface for scheduling and managing individual and group appointments, in and outside your care facilities, including features for the management of provider credential validation, block/hold times, group appointments (e.g., for therapy), client or patient no-shows and cancellations, rescheduling, recurring appointments, check-in and service recording.

CCP Care Planning

CCP supports the “Golden Thread” between an individual’s assessments, treatment plans and progress notes; provides Clinical Libraries (e.g., Wiley’s, etc.) to quickly create and automatically populate Care Plans from components; supports addition of services/packages of services; triggers tasks on system Dashboards; enables review and progress note recording; and captures electronic signatures.

CCP Services Management

CCP augments client or patient treatment plans, enabling clinicians to add planned and unplanned services individually or all at once for a group; captures clinical documentation to add group or individual progress notes taking into account Care Plan or template components, e.g., DAP, SOAP, etc.; supports Meaningful Use and optional Health Information Exchange; captures electronic signatures and triggers billing.

CCP Clinical Decision Support

CCP supports Meaningful Use, enabling provider configuration through a guided interface to create alerts or reminders to consider an action based on established criteria, e.g., the finding of “high risk” in narrative text, etc.; then triggering real-time alerts and also populating Dashboards with provider tasks as well recording provider actions and triggering unique workflows.

CCP Computerized Provider Order Entry

CCP provides ancillary provider ordering with electronic signatures, e.g., for medications (in and out of formulary), infusions, etc., including stat, now and PRN orders; enables integration with First Databank (FDB) for triggered duplicative, interaction and other warnings; and allows e-Prescription, securely transmitting orders to an integrated pharmacy.

CCP e-Prescription

CCP, integrated with FDB well as DrFirst Rcopia, provides fast, efficient and safe e-Prescription of medications; real-time validations for checking against allergies and current medications to trigger drug route, dosages, drug-drug, drug-allergy, drug-disease and other warnings; and supports Electronic Medication Administration to help ensure the right drug is administered to the right patient, in the right dose, by the right route, and at the right time.

CCP Lab Management

CCP provides online lab ordering through CPOE to record the nature, reason, related diagnoses, special instructions, etc. and electronically transmit the lab order with integration either through the Emdeon Clinician clearinghouse for communications with many labs, or through one-to-one lab interfacing with a leading national lab (e.g., LabCorp, Quest Diagnostics, etc.), or even with a government lab; additional features include results review, graphing and posting, and triggered workflows.

CCP Incident Management

CCP enables caregiver staff to capture the details of adverse incidents involving clients or patients, such as episodes of abuse, elopement, falls, etc., including incident detail, investigative notes, attachments (for instance, to associate photos of any injuries); and enables triggered alerts and workflows, supporting unique processes and procedures.

CCP Patient Portal

CCP provides clients or their designees (e.g., guardians, parents) with secure, 24-hour online access to personal health information in CDA/CCDA format with such detail as patient information, medical history, lab results, immunizations, etc. Additional Portal capabilities also support features such as account management and secure messaging.

CCP Foster Care Parents Portal

CCP enables foster parents or guardians to manage and track program tasks and requirements like paperwork/training pending; review placements (including each child’s allergies, disabilities, etc.); and electronically capture and sign notes and observations, as might be needed for medications administration or refusal, with automatic update of applicable data in the EHR.

CCP Managed Service Portal

CCP allows authorized external users, such as community contracted health care providers, to search for and assign referrals (including built-in validations to ensure the proposed caregiver is credentialed to provide the service) as well as access and manage referrals and client information, record professional services, review tasks, and generate related reports.

CCP Billing

CCP passes data from the EHR to back-end Billing, enabling review of provider services along with automated reconciliation against contract rules to identify optimal payer(s); supports real-time error correction; scrubs claims against payer rules; submits claims securely (HIPAA 5010, CMS 1500, UB-04 and EDI) including support for Claims Clearinghouses and ERAs/EOBs; manages payments and adjustments; and automates claims statements.

CCP Document Management

CCP supports inline document attachment, e.g., to add an external provider report, etc., as well as scanned document association. Our solution stores physical paper license/ID and insurance cards, consent forms, etc. as scanned electronic files, along with the documentation created throughout the continuum of care, keeping data available in one secure location for provider review. Advanced Document Management capabilities additionally include file organization, OCR, searching and editing.

CCP Data Sharing

CCP supports Clinical Document Architecture/Continuity of Care Documentation for standards compliant health care data exchange, including capability to send, process, receive CDA/CCDA from external providers through the leading Kno2 Clinical Document Exchange using either health care-compliant APIs or through Kno2’s cloud-based Provider Portal.

Epitomax EHR Capabilities

Epitomax EHR Capabilities

Epitomax Admissions

Epitomax enables users to query patient records using a variety and combination of search criteria, including support for wildcards, then returning contact information, alerts, episode history, appointments, etc. The system also provides fast and easy admissions with support for patient data capture (even from scanned driver’s license or insurance card); program, room, commitment and other information; and related reporting including census accounting.

Epitomax Referral Management

Epitomax supports referral documentation, whether the source is an organization or individual (e.g., crisis intervention center, friend, hospital, physician, rehab facility, social worker, etc.), with the referral’s identifying and contact information, along with instances of contact including reported patient problems like substance abuse, as well as related detail like electronic/scanned documents received from a referral source.

Epitomax Payor & Authorization Management

Epitomax clinical and financial management provides payor maintenance for public and private payors as well as self-pay, including payor ranking, detailed plan and subscriber information, and direct access to account events from the patient record. The system additionally supports payor authorizations, as might be needed for program admission, along with payor case review and appeals management, and related documentation (e.g., authorized service hours report, appeals letter, etc.).

Epitomax Clinical Forms

Epitomax enables providers to quickly capture clinical documentation online, in real-time. The documentation toolset includes industry-leading clinical content, an extensive library of built-in yet configurable electronic forms (e.g., for intake, assessments, consents and authorizations, treatment planning, DAP/SOAP and other progress notes, discharge summaries, etc.) and virtual point-and-click to add configurable common phrases. Additional features support generation of narratives and capability to capture electronic signatures.

Epitomax Appointment Scheduling

Epitomax provides a simple, color-coded calendar interface for patient/group appointment scheduling and management, including support for provider and other validations, capability to search for available appointment slots, side-by-side views of the calendar and provider availability schedules, one-time and recurring appointments, optional double-booking, waitlisting, capture of patient co-pays direct from the calendar, appointment reminder emails or texts, check-in notifications, and generated documentation (e.g., schedules and sign-in sheets, etc.).

Epitomax Medications & e-Prescription

Epitomax enables authorized provider ordering of patient medications for fast, efficient and safe e-Prescription using integrated DrFirst, with support for real-time validations against known patient allergies and other such contraindicators, formularies and preferred pharmacies, patient medication lists (prescribed and OTC), electronic signatures, transmission of prescriptions to integrated pharmacies, medications management and reconciliation, and related reporting (e.g., for Clinical Quality Measures, Meaningful Use 3, etc.).

Epitomax CPOE & Lab Orders

Epitomax supports ancillary provider ordering (e.g., for labs, nursing, radiology, and others including sets of orders). Lab ordering enables authorized providers to record patient labs with the nature of the test (e.g., blood, lipids, UA, etc.), public or private lab, type of specimen, doctor responsible, priority, etc. Additional capabilities include HL7 data upload with interfacing as well as results posting and review, direct links to relevant patient education resources (e.g., from Medline Plus), and related reporting including for CQM and MU3.

Epitomax Services Management

Epitomax allows providers to capture professional services, whether billable or non-billable, then automatically generating claims for billable services and also making data available for optional payroll processing. Effectively a built-in time recording and charging system, Epitomax associates services with providers, activities and the time spent on each task, where, and for which program, group, patient or case along with the service fee or rate. Related service activity analysis and reporting further encourage staff accountability.

Epitomax Clinician Support

Epitomax provides clinicians with Clinician and other Dashboards, supporting custom documentation workflows and due dates to keep providers on task and in compliance with time-driven requirements; automatically generates recurring activities such as routine-care charges and physician rounds; and supports action lists to remind providers of important tasks (e.g., waitlisted patients, signatures needed on records, etc.).

Epitomax Billing & Financial Management

Epitomax provides claims management, including support for data validations and error correction, generating charges from billable services according to CPT/ICD-10 and other pre-set codes, submitting claims to payors or through a Claims Clearinghouse (837 EDI), electronically or manually posting payments and denials (835 EDI, ERAs/EOBs) including for co-pays and self-pay, and handling adjustments and re-submittals. The system also provides AR monitoring and reporting for accountability, and generates forms, invoices, receipts and reports.

Epitomax Document Management

Epitomax enables easy inline document attachment as well as scanned document association to capture and maintain documentation (license/insurance cards, signed consent forms, radiology images, external provider reports, etc.) throughout the episode of care, with Document Management capabilities including file organization, OCR, searching and sorting as well as online viewing and management. Epitomax also supports optional scanning of driver’s license and insurance cards with direct population of demographic data into the system.

Epitomax Clinical Document Architecture

Epitomax supports Clinical Document Architecture/Continuity of Care Documentation for standards compliant health care data exchange, including capability to generate and optionally display CCA/CCDA from services, securely transmit to external providers using DataMotion and DirectProject, make the data available in the Epitomax Patient Portal for the consumer, and receive such files into the system from external providers.

Epitomax Automation & Interactivity

Epitomax leverages the latest technology for secure Web-based and Mobile EHR and billing with maximum possible automation for increased speed and reduced error. This includes provider option to capture and populate data direct from scanned patient driver’s license or insurance card as well as patient capability to login through a Patient Portal to manage their appointments, make credit card payments, inquire as to their own balance history, sign forms electronically, and manage their user account.